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Terms of Service

Please read these Terms of Service carefully before using the www.theattentiondesign.com website (the 'Service') operated by Attention Design ('us', 'we', or 'our').


Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.


Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Attention Design.  Attention Design has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Attention Design shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Governing Law
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 7 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


Prices

Delivery charges and tax are not included in the price. We reserve the rights to adjust any incorrect price at all time.


Modification

Attention Design reserved the rights to alter any policies, terms and conditions at any time. 


Privacy Policy

All the personal information of our customer is collected in few different ways and kept strictly confidential. By doing purchase and contacting our personnel, you are consenting to the collection of your data.


Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ('Log Data'). This Log Data may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Delivery Policy

All orders are processed within 2-3 business days via J&T Express. 

Estimated delivery time would be between 7-14 business days.

We would provide the tracking number via email once the orders are being shipped. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there's significant delay in shipment of your order, we will contact you via email or WhatsApp.


Shipping costs

You are responsible for the shipping cost associated with the delivery of the products you purchase on your site as shown on your order confirmation.


Shipping Cost Guidelines:

Peninsular Malaysia : RM10 via J&T

East Malaysia : RM15 via J&T


Return & Refund Policy

All sales are final. Please confirm the quantity and size of the product before placing and order. Size chart is provided at each product page. Any request for a product return due to size exchange will not be entertained. Returns are only offered for damaged and defective items. We must be alerted within 7 days of receiving the item. Damage items claimed must be unworn and unwashed. Please take a picture of the damaged goods and email us within 7 days of receiving the items at [email protected]. Please provide the receipt or proof of purchase in the email. 

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.



Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Any damages caused by the shipping is to be taken up by you with the shipping company. We do not assume any responsibility for lost packages.


Contact Us

If you have any question on our terms & conditions, contact us. 

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